VoIP Deployment for Dummies – Stephen P. Olenjniczak [PDF] [English]


So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation!

Here’s how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You’ll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy.

Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization
Compare and comprehend hardware and software choices
Discover the options for touch tones and faxing via VoIP systems
Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation
Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation
Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls
Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures
Manage latency, jitter, and flap, and take advantage of Wireshark
Find out what to expect when your system goes live

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